Create User Existing Staff Record

This video will walk you through creating a user account for someone that already has a staff record in the system.  We will guide you through all the steps necessary for fully setting them up and testing to confirm that the user account is in working order.

Changing User Groups

In this video we cover changing user groups assigned to a user.  If they need an additional building added or their role/task changed or added.  This is for a user account that is already live and just needs permissions changed.

Impersonating a User

We will go through the steps for impersonating a user.  This will be used for determining if the account is in working order and has correct permissions assigned.

Password Reset & Unlock

This video will focus on the reset options for passwords and how to handle unlocking an account after it has been disabled from too many failed attempts.

Adding New Staff

In this video we will go through the steps of creating a staff record, making a user account for that staff record, and assigning the roles and tasks needed for a functional user account.  This would be utilized for a new employee that is not yet in the system.